Terms of Service
This website is operated by the company VAHINA TAHI. Throughout the site, the terms “we”, “us” and “our” refer to VAHINA TAHI. VAHINA TAHI offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools, which are added to, the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMSBy agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal, commercial or unauthorized purposes nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONSWe reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – IDENTIFICATION OF THE OFFEROR
The offeror is VAHINA TAHI SARL
Registered address: 7, rue Rouget de Lisle 75001 Paris France
SIRET #: 800 546 491 000 13
Capital Stock: 5 000€
VAT #: FR92 800 546 491
Customer Service: firstname.lastname@example.org
SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATIONWe are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
SECTION 5 - PRODUCTS
All orders placed on the website are subject to availability and acceptance by VAHINA TAHI. Certain products may be available exclusively online through the website. These products may have limited quantities thus we reserve the right to limit the quantities of any products that we offer.
If an item you have ordered is no longer in stock it will be placed on backorder and shipped when the item is available again. We will notify you (email or telephone) as quickly as possible if any merchandise in your order goes on backorder. You may cancel a backorder at any time prior to receipt of payment confirmation by contacting us at email@example.com. We reserve the right to cancel backorders at any time by giving you notice.
Furthermore, we reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We have made every effort to display as accurately as possible the colors, images, designs and styles of our physical products that appear at the store. However, slight variations may occur due to photo resizing or processing, computer monitor display settings, variations in stones or metals and for technical and other reasons. We cannot be held liable for any variations or discrepancies in product descriptions, photos or other content of our website and such issues are not considered defects under our limited warranty.
All photographs, drawing and descriptions of products are subject to change at anytime without notice, at the sole discretion of us. These are purely indicative and are not binding on VAHINA TAHI. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
All our creations are handmade therefore they may have irregularities in finish or differences in format and/or colors, all of which are inherent to this type of production and cannot be considered to be major defects. Our liability cannot be sought and the validity of the order cannot be affected in respect thereof.
SECTION 6 – ORDERS
It is not necessary to create a personal account to submit an order via our www.vahinatahi.com website. To do so you will have to unselect the “create an account” option at the time of the checkout.When ordering you will be requested to check the content of your order, the total cost and provide other personal information as applicable, such as shipping, billing address and payment details. You shall correct any errors. This confirmation shall have the value of entering into a contract.
Once the contract is concluded you will receive the following emails:
- Order confirmation containing the order number and a summary of the information entered in the order form
- Order shipment notification when your order has been shipped
Products are for individual consumer use only and may not be bought for re-sale or other commercial purposes.In compliance with the provisions of Article L.122-1 of the Consumer Code, we reserve the right to refuse any abnormal order or orders placed in bad faith. This type of verification is made after orders are placed.
SECTION 7 – PRICES & TAXESRetail prices for our VAHINA TAHI products are indicated in euros, including all French taxes. These taxes will be indicated on the purchase order before final approval of the order. The final invoice will be delivered to you with your order.
In the event that delivery is made outside of the European Union, the prices stated in euros are not subject to French VAT (Value Added Tax). Deduction of VAT shall take place automatically when you enter your delivery address.
Customs and import duties as well as local or State taxes may be due. The tariffs and taxes related to the delivery of the order are under your sole responsibility.
VAHINA TAHI reserves the right to modify prices and delivery costs at any time without prior notice.
We take the utmost care in guaranteeing the correctness of the prices in our website. However in the event of an error on our part, VAHINA TAHI has the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account in the amount of the incorrect price.
SECTION 8 - ACCURACY OF BILLING AND ACCOUNT INFORMATIONWe reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.For more detail, please review our Returns Policy.
SECTION 9 – PAYMENT METHODS
You may pay by credit or debit card. The following cards are accepted: MasterCard®, Visa®, American Express® and DISCOVER. Your credit card will be debited at order confirmation. All card transactions are subject to validation checks and authorization by the card issuer. For this purpose, you guarantee that you are the holder of the credit card to be debited and that the name appearing on it is your own.
SECTION 10 – DELIVERIES
Delivery will be made to the address indicated on your order once payment of the order has been recorded.
Once your order is accepted and the items selected are in stock, your order shall normally be processed and shipped within 2 working days of receipt of payment. An email will be sent to confirm both the processing and shipping of the order including a tracking number for your parcel.
All shipments are free of charge and will be made via DHL Express. We only accept deliveries to addresses located in one of the countries listed below. Please note that we do not ship to certain addresses such as P.O boxes or hotels.- Deliveries within the European Union will take 2 to 3 working days from date of shipping:
Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, UK, Slovakia, Slovenia, Sweden.- Deliveries outside of the European Union will take 3 to 7 working days from date of shipping:
Australia, Bahrain, Canada, DOM, Hong Kong, Japan, Kuwait, Lebanon, Malaysia, Norway, Oman, Qatar, Saudi Arabia, Singapore, Switzerland, Taiwan, Turkey, UAE, USA.
For any other destination, please contact us at firstname.lastname@example.orgAll ship and delivery lead times listed above are estimates only and are subject to change depending on the country and the local legislation. Please allow time for credit approval, address verification and order processing, as well as receiving your payment in case of bank wire transfer. We will not be responsible for delays by the carrier.
All of our deliveries are insured during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm the delivery of each VAHINA TAHI product, at which point responsibility for your purchased goods passes to you.
The price excluding VAT will be automatically calculated and indicated on your invoice however customs duties, local taxes, import duties or taxes of State may be due. The tariffs and taxes related to the delivery of an item are not billed by, nor part of VAHINA TAHI’s responsibility, but are dependent on and borne by you.Certain items on our website are listed as "Special Orders" these are especially customized for you by our workshops and take usually 3 to 4 weeks to ship. In accordance with article L121-21-8 of the French Consumer Code, special order products are not cancellable once submitted and may not be refunded. Only an exchange can be possible if the product is defective according to us.
You are responsible for checking the package upon arrival and making all reservations and claims you consider justified to the courier, or refuse the package, if it may have been opened or if there is obvious evidence of damage. In the event of damage to the products, please describe the damage in detail on the delivery note and inform us by email at email@example.com within a maximum of 48 hours of receiving the order.Despite the care taken in the preparation of orders, it is possible that a product may be missing, or that an error may occur during the preparation. If you encounter such an error, please report it by email at firstname.lastname@example.org within a maximum of 48 hours of receiving the order.
SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONSIf, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONSOccasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 14 - PROHIBITED USESIn addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 15 – INTELLECTUAL PROPERTY
All illustrations, images and logotypes appearing on our products, their accessories or packaging, whether registered or not, are and remain the exclusive property of VAHINA TAHI. Any reproduction, whether in whole or in part, modification or use of the brand, illustrations, images and logotypes, for any reason or on any medium is strictly prohibited.
The same prohibition applies to any combination of conjunction with any other brand, symbol or logotype and more generally any distinctive sign intended to form a composite logo. These last provisions also apply to all copyrights, drawings, models and patents reproduced on the site.
The use of all or part of the website, in particular via downloading, reproduction, transmission or representation for purposes other than personal and private use for a non-commercial purpose is prohibited.
SECTION 16 - DISCLAIMER OF WARRANTIESWe do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, durability, title, and non-infringement.
In no case shall VAHINA TAHI, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 17 - INDEMNIFICATIONYou agree to indemnify, defend and hold harmless VAHINA TAHI and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 18 - SEVERABILITYIn the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - TERMINATIONThe obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 20 - ENTIRE AGREEMENTThe failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of France.
SECTION 22 - CHANGES TO TERMS OF SERVICEYou can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 23 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at email@example.com.